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Privacy Policy

Welcome to La Lune (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website [www.iamlalune.com] (the “Site”), purchase our products, or engage with us in any way.

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By using our Site, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

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We collect both personal and non-personal information in order to provide a better shopping experience and fulfill your orders efficiently.

a) Information You Provide to Us

We collect the information you voluntarily share with us when you:

  • Create an account

  • Place an order

  • Sign up for our newsletter

  • Contact us through email, forms, or social media

  • Participate in promotions or giveaways

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This information may include:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party platforms)

  • Order history

  • Any other information you submit

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b) Automatically Collected Information

When you browse our site, we may collect certain technical data automatically through cookies and analytics tools:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

  • Referring website

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2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your purchases or inquiries

  • To send you promotional emails (only if you opt in)

  • To personalize your shopping experience

  • To improve our website, marketing, and customer service

  • To detect fraud or abuse

  • To comply with legal obligations

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3. Marketing & Communications

If you opt-in to receive marketing communications, we may send you:

  • Product updates

  • Promotions, discounts, or offers

  • Event invitations or product launches

  • Educational or inspirational content related to our brand

You may unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email, or by contacting us directly.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze site traffic. Cookies are small data files stored on your browser that help us remember you and your preferences.

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect your shopping experience.

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5. Third-Party Services

We use trusted third-party platforms to run our business smoothly. These may include:

  • Payment processors (e.g., Stripe, PayPal)

  • Email marketing providers (e.g., Mailchimp, Klaviyo)

  • Analytics tools (e.g., Google Analytics)

  • E-commerce platforms (e.g., Shopify, Wix)

These providers only access your data as needed and are required to maintain confidentiality and security.

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6. How We Protect Your Information

We implement a variety of security measures to keep your personal data safe:

  • Secure Socket Layer (SSL) encryption for all transactions

  • Limited access to personal data by authorized staff only

  • Routine website monitoring for vulnerabilities

However, no internet transmission is 100% secure. By using our Site, you acknowledge and accept this risk.

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7. Your Rights and Choices

Depending on your location, you may have certain privacy rights, including:

  • The right to access the personal data we hold about you

  • The right to correct or update your data

  • The right to request deletion of your data

  • The right to object to or limit certain data uses

  • The right to withdraw consent at any time (e.g., email marketing)

To exercise any of these rights, contact us at: info@iamlalune.com

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8. Data Retention

We retain your information only for as long as necessary:

  • To fulfill the purpose it was collected for

  • To comply with legal, tax, or accounting obligations

  • To resolve disputes or enforce our terms

If you request deletion of your data, we will do so unless retention is required by law.

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9. Children’s Privacy

Our website and products are not intended for individuals under the age of 13. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete it.

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10. International Users

If you access our website from outside the United States, your information may be transferred to, stored, or processed in the U.S. By using our services, you consent to this transfer in accordance with applicable laws.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we’ll update the “Effective Date” at the top of this page.

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We encourage you to review this page periodically to stay informed of how we protect your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, feel free to reach out to us:

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